Answers to Your Questions

FAQ

Get answers from our most frequently asked moving questions. Need more help? Call us at 443.622.4869 today!

We’re open 8 AM to 6 PM, seven days a week, for moves, quotes and questions.

Call or text us at 443.622.4869. Email us directly at info@mosbymovers.com.

After you pick a date and time for your service option, we get right to work with making sure that it’s a smooth and stress-free process for you. For moving services, you simply just have to open the door when our moving guys show up on your specified day and time!

Email us at info@mosbymovers.com to ask about working on the Mosby Movers team, and attach your resume.

We handle moves of all sizes and types. Contact us directly at 443.622.4869 to learn about how we can handle your unique moving project.

Yes, we provide it all! We are fully equipped to handle your next move.

We have all truck sizes from 16ft up to 26ft.

If you prefer to rent your own truck, then we’ll send our movers out to you for labor.

If for some reason we find that there is something we can’t move (which is rare) we subcontract it out to handle your moving job.

We can often do same-day or next-day moves when a crew is open, so call 443-622-4869 and ask. The earlier you book, the more dates and times we’ll have.

Call us directly at 443.622.4869 and we can give you a rough estimate on how much man power and man hours it’ll take to complete your move.

You never pay for our drive to your first address. The clock starts when our crew knocks and you let us in, and it keeps running while we pack, load, drive to your new place, unload and put your furniture back together. It stops when the last piece is reassembled.

After the four-hour minimum, we bill in half-hour steps and don’t charge for a partial half hour. A move that runs 4 hours 15 minutes is billed as 4 hours.

Yes! Contact us at 443.622.4869 as soon as you know that an adjustment needs to me made before your scheduled service date.

No worries! Just call us at 443.622.4869 and we will make the needed adjustments over the phone with you.

We’ve got you covered. We handle partial moves as well!

Cash, any major credit card (Visa, Mastercard, American Express, Discover), PayPal, Venmo or Cash App. You can also pay online on our website. We don’t accept checks.

You can cancel at any time. If you cancel on the day of your move, there is a $185 cancellation charge.

We understand that things happen in life and that your schedule may not allow for your pre-scheduled move date. You can reschedule your Mosby Movers service at anytime!

If you’re 100% satisfied with our service, you pay after your move is completed!

  1. Our Leadman will call you when our crew is about 20 mins out from arrival.
  2. After we show up, you grant us access to your home or commercial location.
  3. Then we all get to work! Easy day.

Yes. Call us between 8 AM and 6 PM on your move day at 443-622-4869.

  • We can send in reinforcements to help speed up the process if they are available.
  • We can also stop work and pick up the next day.
  • Or if it is going to exceed your budget, call us at 443.622.4869 and us know so that a solution can be provided. We’re here to help!

Pets are fine! We are able to work with and around your pets.

Customer preference! You can tip our guys directly. Or if you pay online let the leadman on the job know that you’ll be leaving the tip on your card.

In the case of any damages, please let the leadman know and contact the office at info@mosbymovers.com or call us directly at 443.622.4869 and a solution will be provided.

Ready for your next move or shipment?