Answers to Your Questions

FAQ

Get answers from our most frequently asked moving and shipping questions. Need more help? Call us at 443.622.4869 today!

We are available to handle your moving and shipping needs and inquiries from 7am – 7pm, 7 days a week.

Call or text us at 443.622.4869. Email us directly at info@mosbymovers.com.

After you pick a date and time for your service option, we get right to work with making sure that it’s a smooth and stress-free process for you. For moving services, you simply just have to open the door when our moving guys show up on your specified day and time!

Email us at info@mosbymovers.com to inquire about working for the Mosby Movers team! Resumes can be directed to Derrick or Joy.

We handle moves of all sizes and types. Contact us directly at 443.622.4869 to learn about how we can handle your unique moving project.

We handle moves of all sizes and types. Contact us directly at 443.622.4869 to learn about how we can handle your unique moving project.

Yes, we provide it all! We are fully equipped to handle your next move.

We have all truck sizes from 16ft up to 26ft.

If you prefer to rent your own truck, then we’ll send our movers out to you for labor.

If for some reason we find that there is something we can’t move (which is rare) we subcontract it out to handle your moving job.

We’ll need notice of at least 24 hours in advance.

Call us directly at 443.622.4869 and we can give you a rough estimate on how much man power and man hours it’ll take to complete your move.

For most moves, yes but it all depends the distance between both locations.

Yes! Contact us at 443.622.4869 as soon as you know that an adjustment needs to me made before your scheduled service date.

No worries! Just call us at 443.622.4869 and we will make the needed adjustments over the phone with you.

We’ve got you covered. We handle partial moves as well!

We accept Mastercard, Visa, American Express, Discover cards and cash payments. Sorry but we do not accept checks as a form of payment. 

You can cancel your move at anytime.

We understand that things happen in life and that your schedule may not allow for your pre-scheduled move date. You can reschedule your Mosby Movers service at anytime!

If you’re 100% satisfied with our service, you pay after your move is completed!

  1. Our Leadman will call you when our crew is about 20 mins out from arrival.
  2. After we show up, you grant us access to your home or commercial location.
  3. Then we all get to work! Easy day.

Yes! Call us anytime between 7am – 7pm on your move day at 443.622.4869.

  • We can send in reinforcements to help speed up the process if they are available.
  • We can also stop work and pick up the next day.
  • Or if it is going to exceed your budget, call us at 443.622.4869 and us know so that a solution can be provided. We’re here to help!

Pets are fine! We are able to work with and around your pets.

Customer preference! You can tip our guys directly. Or if you pay online let the leadman on the job know that you’ll be leaving the tip on your card.

In the case of any damages, please let the leadman know and contact the office at info@mosbymovers.com or call us directly at 443.622.4869 and a solution will be provided.

Ready for your next move or shipment?